- What services does out IT support company provide?
- We Provide a comprehensive IT support services, such as hardware troubleshooting, software assistance, network setup, cybersecurity solutions, and more.
- How do I contact your IT support team for assistance?
- You can reach out to our team, including phone, email, a contact form, or a support ticket system.
- What is the cost of your IT support services?
- We offer information about pricing structure or a general overview by first studying your case.
- Do you offer remote IT support, and how does it work?
- Mostly we provide remote support via Microsoft Teams, Anydesk, TeamViewer and many more.
- What is your response time for support requests?
- For urgent issues we provide support within an hour and for general support we provide responses within 12 hours.
- Can you support both Windows and Mac systems?
- We are expert in both Windows & Mac Systems both hardware and software. We can guide you for solutions of every piece of hardware on your computer as well as we offer solutions to Windows & MacOSx.
- What industries do you serve?
- We have working relationship with International Non Governmental Organizations as well as Governmental Organizations. We have provided IT support services in the overall setup of information system.
- Do you provide 24/7 IT support services?
- We offer support services 24/7 offer.
- What certifications or qualifications do your IT technicians have?
- CCNA.
- MCITP
- Azure Fundementals
- Azure Architect
- Can you help with cybersecurity and data protection?
- We are providing cybersecurity and data protection services to our customers by implementing various security mechanism such as Firewall implementations as well as setting up Endpoint security protections in various top notch software as well as hardware equipment such as Fortinet, CISCO ASA, Kaspersky Endpoing Protection, Bitdefender Protections, Sophos and many more.
Your Tech, Our Team, Seamless Solutions