Detailed Instructions for KYC Account Verification on Mirror Invest Fiscal System
1. Preparing for Verification: Required Documents and Account Setup
Before starting the KYC process on the Mirror Invest Fiscal system, ensure you have a registered account. You can create one via the official website. The system requires three core documents: a government-issued photo ID (passport or driver‘s license), a proof of residence (utility bill or bank statement dated within the last three months), and a selfie holding your ID. All documents must be in color, clearly legible, and in JPEG or PNG format under 5 MB each. Avoid expired IDs or edited screenshots-these will be rejected automatically.
Log in to your account on the official portal. Navigate to the “Account Settings” or “Verification” tab, usually located in the top-right user menu. The system will display your current verification level (typically “Unverified” for new users). Click “Start Verification” to proceed. Ensure your internet connection is stable; the session times out after 15 minutes of inactivity.
2. Step-by-Step Document Upload Process
The verification wizard consists of three sequential steps. First, select your country of residence and document type. For ID verification, choose “Passport” or “National ID Card.” Upload the front and back images separately. The system uses OCR technology to extract your name, date of birth, and document number. Ensure the text is not obscured by glare or fingerprints.
Address Verification and Selfie Capture
Second, upload your proof of residence. Accepted formats include PDFs of bank statements or scanned utility bills. The document must match the name on your ID exactly. Third, take a live selfie using your device’s camera. The system checks for liveness-do not use a photo of a photo. Your face must be well-lit and centered. After submission, the status changes to “Pending Review.”
3. Review Timeline and Common Rejection Reasons
The Mirror Invest Fiscal team manually reviews submissions within 24 to 72 business hours. You will receive an email notification once the review is complete. If rejected, the email specifies the exact issue: blurred image, mismatched name, or expired document. You can resubmit corrected documents immediately without waiting for a cooldown period.
Common mistakes include uploading a cropped ID that cuts off the edges, using a black-and-white copy of a utility bill, or taking a selfie with sunglasses. Avoid these to prevent delays. If your address proof is in a non-Latin script, provide a notarized English translation. The system supports over 40 countries, but regional restrictions may apply-check the supported list on the official website.
FAQ:
What is the minimum age for KYC verification?
You must be at least 18 years old. The system cross-checks your date of birth against the submitted ID.
Can I use a digital bank statement for address proof?
Yes, digital PDF statements are accepted as long as they include the bank‘s logo, your full name, and an issue date within the last 90 days.
How long does the verification remain valid?
Once approved, your KYC status is valid for 12 months. After that, you will need to re-verify with updated documents.
What happens if my ID is rejected three times?
After three rejections, your account may be temporarily locked. Contact support via the live chat on the official website to unlock and receive manual guidance.
Is my data stored securely?
All uploaded documents are encrypted at rest using AES-256 and are deleted from the server within 30 days after verification is completed.
Reviews
James R.
Uploaded my passport and electricity bill at 10 AM. Got approved by 4 PM the same day. The selfie step was straightforward-no unnecessary delays.
Elena K.
My first try failed because my bank statement was a screenshot. Resubmitted a PDF version and it passed in 6 hours. Clear instructions would have helped earlier.
Marcus T.
I had trouble with the live selfie because of poor lighting. Used a desk lamp on my face and it worked. Support was quick to reply via email.